It is highly recommended to obtain a Shenzhen Tong card for public transport use in Shenzhen.

The Shenzhen Tong card is a contactless stored value card that provides customers a simple, safe and secure way to pay. It can be used to pay fares on the metro and most buses in Shenzhen. The Shenzhen Tong card can be purchased and recharged at metro stations, some grocery stores, as well as Shenzhen Tong outlets.

To obtain a Shenzhen Tong card is free but passengers need to pay a 20-yuan deposit, which can be refunded when the card is returned. To return Shenzhen Tong cards, please visit the Shenzhen Tong customer service sites across Shenzhen at Laojie Station, Convention and Exhibition Center Station or Bao'an Center Station.

Bus riders using Shenzhen Tong cards can enjoy discounts of up to 35 percent. Metro passengers using Shenzhen Tong cards enjoy a 5 percent discount.

Service hotline: 969966